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Blog · 06 / 06

Understanding the IICRC and Why Standards Matter

Quick answer

The IICRC (Institute of Inspection, Cleaning and Restoration Certification) is a nonprofit certification and standards-developing organization for the cleaning and restoration industry. Its standards, such as S500 for water damage and S520 for mold remediation, are detailed, industry-recognized protocols for doing the work safely and correctly. New Life Restoration follows them on every project, without compromise.

What Is the IICRC?

In the restoration industry, one organization sets the standard for how work should be done: the IICRC, the Institute of Inspection, Cleaning and Restoration Certification. It is a nonprofit body that certifies technicians and firms and develops the standards and guidelines professional restoration companies are expected to follow.

What the IICRC Standards Cover

IICRC standards are consensus documents developed with input from across the industry. A few examples:

  • ANSI/IICRC S500: water damage restoration, including the water categories
  • ANSI/IICRC S520: mold remediation

These are not casual tips. They are detailed, research-based protocols designed to protect people and property. They are industry standards, not government laws, but a responsible restoration company treats them as requirements, not suggestions.

Why Following Standards Matters

Every decision on a job affects the safety of everyone involved and the long-term health of the property:

  • How water is extracted
  • How materials are cleaned or removed
  • How the structure is dried
  • How contamination is contained

When guidelines are cut short or ignored, the risk of secondary damage, incomplete remediation, and health hazards goes up. Following the standards correctly is what separates a thorough, responsible restoration from one that only looks finished on the surface.

Looking finished vs. being finished

Damage that has been hidden is not the same as damage that has been resolved. A wall can look dry while moisture remains inside it. A room can look clean while contamination remains. Standards exist so the work is measured and verified, not judged by appearance.

Not Every Company Treats Standards the Same Way

Not every restoration company approaches the standards the same way. Some treat them as optional or flexible. At New Life Restoration, we do not.

The IICRC guidelines guide every move we make on a project. From the moment we arrive on site until the final walkthrough, our processes are built around meeting those requirements, with no shortcuts. We believe that is the only way to truly protect the people who live or work in the property and to deliver work we can stand behind.

Our IICRC Certifications

New Life Restoration is an IICRC certified firm. Our team holds IICRC certifications including:

  • WRT (Water Damage Restoration Technician)
  • ASD (Applied Structural Drying)
  • AMRT (Applied Microbial Remediation Technician)
  • FSRT (Fire and Smoke Restoration Technician)
  • OCT (Odor Control Technician)
  • TCST (Trauma and Crime Scene Technician)

What This Means for You

When you hire a restoration company, you are not just hiring someone to clean up damage. You are trusting them with the safety and integrity of your home or building. Choosing a company committed to following industry standards without compromise makes a real difference.

Good questions to ask any restoration company:

  • Is your firm IICRC certified?
  • Which certifications does your team hold for this type of job?
  • How will you document and verify the work?

Serving Surprise and the Phoenix Metro

We are a family-owned company based in Surprise, Arizona, providing water mitigation and drying, mold, fire and smoke, odor, and biohazard and trauma cleanup across Peoria, Glendale, Phoenix, El Mirage, Scottsdale and nearby Valley cities. We focus on mitigation and cleanup and do not perform reconstruction.

Questions

Frequently asked questions

The Institute of Inspection, Cleaning and Restoration Certification. It is a nonprofit organization that certifies cleaning and restoration professionals and develops industry standards.

No. They are industry-recognized consensus standards, not government laws. Responsible restoration companies follow them because they define how the work should be done safely and correctly.

S500 is the IICRC standard for professional water damage restoration. It includes the Category 1, 2 and 3 water classifications.

Yes. New Life Restoration is an IICRC certified firm, and our team holds certifications including WRT, ASD, AMRT, FSRT, OCT and TCST.

Video

Watch the video

Understanding the IICRC and Why Standards Matter

Questions About the Standards We Follow?

If you have questions about the standards we work by or how they apply to your situation, we are happy to explain them clearly. Call New Life Restoration at (602) 777-7844.

Two brothers, one mission: restoring homes, serving people.

If any of you lacks wisdom, let him ask God, who gives generously to all without reproach, and it will be given him.
James 1:5 · ESV

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